No, they don't use files. When you click on a link like that, an HTTP request is send to their server with the full URL, like http://bit.ly/duSk8wK (links to this question). They read the path part (here duSk8wK), which maps to their database. In the database, they find a description (sometimes), your name (sometimes) and the real URL. Then they issue a redirect, which is a HTTP 302 response and the target URL in the header. This direct redirect is important. If you were to use files or first load HTML and then redirect, the browser would add TinyUrl to the history, which is not what you want. Also, the site that is redirected to will see the referrer (the site that you originally come from) as being the site the TinyUrl link is on (i.e., twitter.com, your own site, wherever the link is). This is just as important, so that site owners can see where people are coming from. This too, would not work if a page gets loaded that redirects. PS: there are more types of redirect. HTTP 3...